In these tough times, clinical support teams are unable to get to the point of care because of social distancing measures. Experts feel that things may get more complicated once patients and caregivers start getting ill or infected. Making things worse, many product support specialists and technicians are simply not equipped with the necessary PPE to enter a building for delivering care or product support.
“Wounds were a serious problem before this crisis. The lack of clinical and product support access has only made the problem more dire,” mentioned Robert Crousore, the Co-founder of Healiant’s Staffing Division.
Healiant’s new virtual manufacturer supported virtual online product support platform that connects live and on-demand product and clinical support resources to caregivers across the care continuum. Caregivers will be able to access contracted manufacturer’s product information and live specialists to increase efficacy at the bedside.
